At a Metro transfer station, you can pay by:
- Visa, MasterCard, Discover and American Express card.
- Apple Pay
- Google Pay
- Debit card with the Visa or MasterCard logo.
- Personal credit cards must have a valid signature, and the signer must be present.
- Business credit cards must be accompanied by a letter of authorization on company letterhead signed by the card’s signer.
- Personal or business check imprinted with the signer’s name and address. Personal checks must be presented with a valid driver's license or identification card that matches the check, including address.
- Metro credit account. If your business has been operating for at least one year, use the standard credit application to apply for a Metro credit account.
If you have questions about your bill, contact the Metro Finance and Regulatory Services department. Disposal charges and user fees are detailed in Metro Administrative Rule 5.03-1000-1070.
Hours, automated lanes and lower fees
Metro credit account holders without RFID (radio frequency) tags are limited to public hours at Metro South or Metro Central transfer stations. If you have obtained a Metro credit account, you can request RFID tags for your vehicles. These tags offer lower fees and access to automated lanes separate from lanes used by self-haul customers.
Account holders’ vehicles with RFID tags using the automated access lanes are given expanded access at:
3 a.m. to 7 p.m. Monday through Friday
7 a.m. to 7 p.m. Saturday and Sunday
2 a.m. to 5 p.m. Monday through Friday
3 a.m. to 5 p.m. Saturday
8 a.m. to 5 p.m. Sunday
Obtain RFID tags
To request RFID tags, stop by the main scalehouse at Metro South or Metro Central transfer stations during public hours.
RFID tags are assigned to specific trucks and installed by scalehouse staff. Installation includes riveting the tag onto the truck. When requesting tags, Metro account customers must provide information on all vehicles using the account. The information will be entered into the scalehouse information files. Drivers of trucks not on file will be asked for proof of authorization to use the account.
To protect your account from unauthorized charges, the driver of a company vehicle may charge to your account only when one of the following conditions is met:
- A written authorization for the vehicle and the license plate or Metro decal is on file. The authorization must be on company letterhead and contain the Metro account number, the vehicle license plate number and the duration of the authorization.
- The vehicle is permanently marked with the company name.
- The vehicle is registered to the company.
The authorization letter can be presented to scalehouse staff or emailed to [email protected].
For help with an application, call Metro finance and regulatory services at 503-797-1620, option 2. For questions regarding vehicle authorization, call the scalehouse supervisor at 503-995-8349.
Covered/tarped loads of residential organics
$87.15 per ton plus a $24 transaction fee. Minimum charge: $33 for 240 pounds or less.
Covered/tarped loads of commercial organics
$66.23 per ton plus a $24 transaction fee. Minimum charge: $27 for 240 pounds or less.
Inbound residential organic waste loads will be directed to the appropriate tipping area and inspected to ensure loads meet minimum acceptance standards. See the City of Portland for acceptable and unacceptable materials, and approved compostable plastic bags.
Loads not meeting these standards will be charged the garbage/trash fee of $137.30 per ton plus a $24 transaction fee.
Questions about organic materials accepted, rules and procedures? Ask Metro at 503-234-3000.
New asbestos rules for haulers
Metro's transfer stations require new documentation about asbestos from commercial haulers bringing drop boxes and all other customers. Learn more