If you experience an accessibility problem on the Metro website, we're here to help. Email [email protected] and include the web address or URL of the page you were on, along with a detailed description of the problems you encountered.
Take the accessibility survey
Metro is interested in learning more about your experience with the website. Your anonymous responses on the accessibility survey will help keep us informed of the overall experience of visitors with disabilities as technology and our website evolves. There are 11 questions, and it is estimated to take five minutes to complete.
Go to the survey
The Metro website was designed to reduce barriers to content for visitors with disabilities by implementing requirements that allow an inclusive, accessible online experience for users with assistive technology.
Content on this website is reviewed and produced to the best of our abilities to be accessible to individuals with disabilities in accordance with provisions of Section 508, the Americans with Disabilities Act, and Web Content Accessibility Guidelines 2.0, Level AA. This website is regularly tested using leading web accessibility technologies to measure compliance with applicable standards.
Make a suggestion related to web accessibility
Whether you have an idea for an improvement to a specific web page, or a policy recommendation, please let us know. We're very interested in hearing about web accessible features that could be better – or features that don't exist yet. The Metro site team is continuously working to improve conformance to our accessibility standards, improve the site's usability and accessibility, and ensure all visitors can access site content. Share your recommendations at [email protected].
Accessing downloadable files
Some of the documents on this site are available as downloadable files. If any file format prevents you from accessing the information, send email to [email protected]. In order to respond in a manner most helpful to you, please note the nature of your accessibility concern, the format in which you prefer to receive the material, the webpage URL of the requested material, and the best way to contact you.
Adobe Acrobat files
It is recommended that you use Adobe Acrobat reader for viewing and printing PDF files. In order to view, navigate and print PDF documents, visitors must first download the free Adobe Acrobat Reader software. Instructions are available at the Adobe website.
For details on how PDF files can be translated to text for screen readers, visit access.adobe.com, Adobe Reader X Accessibility and Acrobat X Pro.
Assistive technology resources