Metro
503-797-1700503-797-1804 TDD
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Management and work teams
About Metro › Management and work teams
Meet the chief operating officer, learn about Metro's structure and find contact information for work team directors and other key staff.
Sustainable Metro Initiative
In fall 2008 Metro launched an organization-wide project called the Sustainable Metro Initiative to enhance delivery of services by improving management practices and aligning many business functions.
Download the organization chart below
Read a news release about the initiative
The Council appoints a chief operating officer to carry out Council policies and manage Metro operations. The chief operating officer oversees a diverse workforce of more than 1,600 employees. These include specialists such as park rangers, economists, teachers, scientists, designers, planners, zoo keepers, stage hands and cartographers.
Metro management
Chief Operating Officer
Michael Jordan
503-797-1541 | michael.jordan@oregonmetro.gov
Deputy Chief Operating Officer
Scott Robinson
503-797-1605 | scott.robinson@oregonmetro.gov
Metro Council Office
Reed Wagner, Council Policy Director
503-797-1584 | reed.wagner@oregonmetro.gov
Strategy Center
Stacey Triplett, Team Leader
503-797-1584 | stacey.triplett@oregonmetro.gov
Finance and Administration
Margo Norton, Director
503‑797‑1934 | margo.norton@oregonmetro.gov
Information Services
Rachel Coe, Manager
503-797-1598 | rachel.coe@oregonmetro.gov
Communications
Jim Middaugh, Director
503-797-1505 | jim.middaugh@oregonmetro.gov
Human Resources
Mary Rowe, Director
503-797-1572 | mary.rowe@oregonmetro.gov
Planning and Development
Robin McArthur, Director
503‑797‑1714 | robin.mcarthur@oregonmetro.gov
Sustainability Center
Jim Desmond, Director
503-797-1914 | jim.desmond@oregonmetro.gov
Parks and Environmental Services
Teri Dresler, Director
503‑797‑1790 | teri.dresler@oregonmetro.gov
Research Center
Mike Hoglund, Director
503-797-1743 | mike.hoglund@oregonmetro.gov
Oregon Zoo
Mike Keele, Interim Director
503-220-2450 | mike.keele@oregonzoo.org
New zoo director Kimberly Smith begins work March 1, 2010. Learn more
Office of the Metro Attorney
Dan Cooper, Metro Attorney
503-797-1528 | dan.cooper@oregonmetro.gov
Metropolitan Exposition Recreation Commission
The Metropolitan Exposition Recreation Commission (MERC) manages the Oregon Convention Center, the Portland Center for the Performing Arts and the Portland Metropolitan Exposition Center...Visit the MERC web site
Administration
Cheryl Twete, Interim General Manager
503‐274‐6595 | cheryltwete@mercvenues.org
Other contacts
MERC Commissioners | Visit web site
MERC Directors and contact information | Visit web site
Related documents
Files that are downloadable from this page
- Metro organization chart 66K Adobe Acrobat PDF | Published October 1, 2008
- "Metro Grows Up" - In my opinion letter from Ethan Seltzer 54K Adobe Acrobat PDF | Published September 25, 2008
To view PDF files, download free Adobe Reader. To translate PDF files into text to assist visually-impaired users, visit Access.Adobe.com.
Related Links
Metro realigns departments to better serve region
Metro news release: Sept. 23, 2008 - Metro announced plans to reexamine its business and management structure in order to sharpen its focus on continuous improvement and better serve the residents of the region.